Our Services
This means that we start from where the client is at, utilizing internal expertise and experience to recognize and analyze the current context and then to collaboratively explore strategies, for positive change. In all cases, we incorporate a trauma-informed approach to our work, respecting the intersecting identities of those we work with; with an emphasis on holding safe but challenging spaces for dialogue, practice, learning, and growth. We believe it is important to leave our clients with the tools, information and capacity to continue with the important work of creating a more equitable and just society.
At The Ketcia Peters Group, we consider all facets of the people we work with; physical, intellectual, emotional and spiritual (whatever that may be). We utilize a variety of tools and methodologies to challenge and educate, working collaboratively with client representatives and learners to ensure our programming is relevant and engaging. We believe that one of the most important aspects of leadership is the capacity to engage, hear, and respond to the needs and concerns of those most marginalized in any community.
Changing the way we work can potentially impact every facet of people management, from recruiting, to filling vacant positions, to training and development, to how employees use their skills to carry out their tasks, to evaluating employee performance in delivering objectives, to living our values and ethics, and finally, to serving clients and citizens. In order to transform the way, we work and how we deliver high quality services, we need to identify HR indicators to ensure the organizations lives the “people first” philosophy. This requires the important notion of trust, transparency, personal accountability and individual responsibility in a flexible and agile work culture.
HUMAN RIGHTS -Equity Diversity and Inclusivity
Our typical Clients Corporations, Government, and the Non-profit sector looking to unpack some of the public discourse about racism and how it manifests itself in our relationships, our economy, political and institutional systems.
– We help our clients uncover tools, information and skills needed to identify and confront racism
– We assist our clients in promoting an informed, proactive, ongoing, dialogue, on the need to eliminate racism in all its forms
– We share ideas about ways to better promote racial justice in our interactions with each other, in our systems and processes
This work centers on a trauma-informed approach in order to ensure we do not cause further harm to those most marginalized in our communities. We have a network of diverse meeting/workshop designers, facilitators and coaches who are prepared to work collaboratively with organizations committed to long-term change
PROFESSIONAL DEVELOPMENT
Business Executive Coaching appeals to a very wide market that includes corporate business managers, leaders, and business owners in every industry. What is Involved? We work with highly skilled and motivated individuals who hire us to help them reach their business (and personal) goals faster than they could on their own. We strive to have a deep understanding of your role within your company and industry. We help our clients to look for insights on overcoming obstacles they have had previous difficulty with, as well as drawing a greater sense of satisfaction from your work. We may assist Executives in some of the following situations:
– Help teams to learn to find consensus and choose a course of action
– Motivate employees to adopt an owner mindset
– Create ways to recruit and retain top leaders
– Create a marketing or business plan
– Inspire more autonomy in workers
– Reduce a high turnover rate
– Leadership transition
– Decide the organization’s priorities
– How to delegate appropriately
– Obtain recognition for achievement and demonstrate value to the company
Entrepreneurship
Our typical Clients Entrepreneurs range from the very young with little experience and big ambitions, to older, more experienced business people who requires support in certain areas of entrepreneurship. Clients may be in the process of starting a new business venture or struggling to make their current venture succeed. Why choose an Entrepreneur Coach? Entrepreneur Coaching is much more than simply pointing an enthusiastic business person in the right direction. They must have knowledge of how to start a business, and how to navigate the myriad of practical and emotional issues that come with it. We can help you through the various aspect of entrepreneurship, such as:
– Improving time management to help stay on task
– Improving your leadership style
– Identifying supports (family, friends, contacts & investors)
– Understanding marketing techniques and personal branding
– Expanding business contacts for greater success
– Developing methods for leveraging time and income
– Utilizing technology to increase performance and growth
– Strategizing the best plan of action in alignment with your vision, resources, support system, time and capital
compassionate Leadership
We help leaders strengthen their ability to lead with empathy, authenticity, and purpose. Our Compassionate Leadership Development services are designed to equip leaders with the skills and mindset needed to create supportive, inclusive, and psychologically safe environments where individuals and teams can thrive.
Through bilingual (English and French) coaching, workshops, and experiential learning programs, we support leaders in integrating empathy into their leadership style by developing active listening skills, fostering meaningful connections, and responding to challenges with understanding and accountability. Leaders learn how to balance organizational goals with the needs and well-being of their employees, resulting in greater engagement, trust, collaboration, and resilience.
Our approach focuses on helping leaders:
- Build self-awareness and emotional intelligence.
- Foster trust-based relationships and open communication.
- Create psychologically safe and inclusive workplaces.
- Navigate difficult conversations with empathy and confidence.
- Support employee well-being during periods of change and uncertainty.
- Lead diverse teams with cultural humility and understanding.
- Inspire commitment, motivation, and a sense of belonging.
By embedding compassion into daily leadership practices, organizations can strengthen team performance, enhance employee retention, and cultivate a workplace culture where people feel valued, respected, and empowered to contribute their best.
Key Question We Help Leaders Explore:
How do you integrate empathy into your leadership style to create a supportive environment that enables individuals and teams to succeed while achieving organizational goals?
TRAUMA & ADVERSITY
We help organizations develop a deeper understanding of how trauma and adversity can influence individual experiences, workplace dynamics, team performance, and organizational culture. Our Trauma-Informed Practice and Adversity Awareness services equip leaders and teams with the knowledge, skills, and tools needed to foster environments that promote safety, trust, resilience, and well-being.
Through bilingual (English and French) training, coaching, and facilitated learning experiences, we support organizations in recognizing the signs and impacts of trauma while adopting approaches that are compassionate, inclusive, and responsive. Participants gain practical strategies for creating psychologically safe workplaces, strengthening relationships, and addressing challenges in ways that reduce harm and support healing, engagement, and growth.
Our approach helps leaders and teams:
- Understand the effects of trauma and adversity on behavior, communication, decision-making, and workplace relationships.
- Recognize how stress, historical experiences, and systemic barriers can influence team dynamics and performance.
- Foster psychological safety, trust, and belonging within teams.
- Respond to conflict and workplace challenges with empathy and awareness.
- Develop inclusive practices that support resilience and well-being.
- Strengthen leadership capacity to engage diverse teams with compassion and cultural humility.
- Create policies, processes, and workplace cultures that are supportive, equitable, and trauma-informed.
By integrating trauma-informed principles into leadership and organizational practices, organizations can improve employee engagement, reduce workplace conflict, strengthen team cohesion, and build cultures where individuals feel valued, supported, and empowered to succeed.
Key Question We Help Organizations Explore:
In what ways can recognizing the impact of trauma and adversity change our approach to team challenges, communication, and support, enabling us to create healthier, more resilient, and high-performing workplaces?
Personal Development
Out typical Clients Personal Development Coaching clients are seeking to improve themselves in one or multiple ways. They understand that life is precious, and they want to get the most out of their personal potential. What is involved? Personal Development Coaching covers a wide variety of areas, including, identifying ways to increase happiness, love, wealth, and overall enjoyment of life. Clients have the capacity to achieve these things inside of them already; it is our role as Personal Development Coaches to help the client become aware of their innate strengths. As your Personal Development Coach, we will facilitate the development of self-love, confidence, and a positive mindset. You will likely work on personal life issues, such as:
– Personal relationships
– Self-love
– Discovering the authentic self
– Positive mindset
– Goal setting
– Increased income
– Increased joy and passion
– Increased self confidence
– Reducing stress and anxiety
– Self-motivation
Career Discovery - Youth
What if children and youth could begin answering one of life’s most important leadership questions early:
“What is my value?”
Many adults spend years searching for this answer through achievements, approval, recognition, and external validation. We believe young people deserve the gift of knowing themselves sooner.
Our service is designed to help children and youth develop self-awareness, emotional confidence, leadership identity, and career discovery. Through guided personal development and trusted psychometric tools such as the MBTI® and Strong Interest Inventory®, participants gain insight into their personality preferences, strengths, interests, values, and potential career pathways.
This experience helps young people:
- Understand who they are and what makes them unique
- Build confidence and a healthy sense of self-worth
- Discover their natural strengths and interests
- Explore career possibilities aligned with their personality and values
- Develop emotional intelligence and decision-making skills
- Learn to trust their voice, choices, and inner direction
By introducing self-awareness and career discovery early, we help young people build a strong foundation for lifelong confidence, purpose, and success.
We don’t just help young people think about what they want to do, we help them understand who they are becoming.
Give your child the gift of self-discovery, confidence, and career clarity today.
Career Discovery Adult
The Career Discovery Program for Adults is designed to help individuals gain clarity, confidence, and direction in their professional journey. Whether participants are exploring a career change, re-entering the workforce, seeking greater fulfillment, or wanting to better understand their strengths and potential, this program provides a structured pathway for self-discovery and career alignment.
Through guided reflection, personalized career exploration, and psychometric assessments such as the MBTI® and Strong Interest Inventory®, participants gain valuable insight into their personality preferences, natural strengths, interests, values, work styles, and possible career pathways.
The program helps adults:
- Identify their personal and professional strengths
- Clarify their values, interests, and career priorities
- Explore career options aligned with who they are
- Understand their preferred work environments
- Build confidence in making career decisions
- Develop a clearer sense of purpose and direction
- Create an actionable career development plan
This program is ideal for adults who feel uncertain about their next step, are considering a transition, or want to pursue work that is more meaningful and aligned with their identity, skills, and goals.
At its core, the Career Discovery Program empowers adults to move beyond confusion or external expectations and make informed career choices rooted in self-awareness, confidence, and purpose.
get in touch with us
Phone
613.366.1574
Contact Ketcia Directly at Ext. 100
ketcia@ketciapeters.com
Email The Team
team@ketciapeters.com
Head Office
815 St Laurent Blvd, Suite 201, Ottawa, ON, 1K 3A7
